MONOGRAM - Frequently Asked Questions
Kindly read through this before asking any questions to avoid delays in your order.
IMPORTANT: If you are ordering monogram, please make sure to include the initials in the SPECIAL INSTRUCTIONS during checkout. Please specify which initials for which color if you are ordering more than 1 item for monogram.
Q: Is monogramming readily available?
A: Yes, it is available per piece for all leather items only.
Q: Is it an additional payment?
A: Yes, 2-4 letters are Php 200. We only allow up to 2 of the same letter in one monogram.
Q: What items can be monogrammed?
A: All leather items from ANMA Lifestyle and GRANDEE by Anma can all be monogrammed. This includes the travel wallet, passport holder, currency holders, credit card holder and luggage tags.
Although most items can be personalized using foil stamping, some cannot, depending on the construction of the style or leather type.
For EVES by Anma items, we accommodate on a case-to-case basis depending on minimum quantity. Leatherette items can only be stamped before production.
Q: When are, the monogrammed orders delivered?
A: They will be delivered 1 week after your payment. We will text you for any delays but we assure you that usually we send after 1 week (4-6 business days).
If not, you are more than welcome to follow up by emailing/texting us. Please always include your full name and order number.
Q: Is there a discount for bulk orders?
A: Please email/text us before ordering, if you are ordering more than 10 pieces.
For a single piece or less than 5, there are no discounts.
THE BASICS ABOUT MONOGRAM
Monogramming is a little added luxury that can make a beautiful impression or enhance a gift.
Not all monograms are created equally. We use a traditional deboss technique in which the letters and foil are stamped deeply into the surface of the leather, leaving a lasting impression. Our in-house artisan debosses each item individually with your initials. This is a time-intensive process that is requires concentration and precision.
We offer the following choices:
SILVER/ GOLD FOIL DEBOSSING
BLIND DEBOSS (No Color)
A FEW MORE THINGS
Regrettably, since monogrammed items are customized for each individual customer, they cannot be returned or exchanged.
Based on the finish, style, and features of the leather piece, we have pre-selected the font size and placement of the personalization. If you have a preference, please ask us beforehand by emailing firstname.lastname@example.org if your request is feasible.
Please be advised that leather availability varies and we will try our best to match the color and texture to the samples as much as possible. Please allow minimal discrepancy on the color, marks, scares and wrinkle.
For limited edition colors, kindly email us at email@example.com to inquire if our seasonal colors are available.